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Can't change avatar?

Discussion in 'Forum Feedback & Suggestions' started by Southpaw, Jan 20, 2012.

  1. Southpaw

    Southpaw Endorphin Junkie

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    Every time i try to upload a new avatar it just reuploads the one I already have.
     
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  2. Kitten

    Kitten Feline Cheesehead Staff Member Super Moderator

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    Something may be wrong with the file you are uploading. Wrong file format or it could be too large. I would suggest resizing it, making sure it's a jpeg and save it as a copy. Try uploading a different pic if you still have problems just to see if that one would work so you know if the problem is with that particular pic.
     
  3. Southpaw

    Southpaw Endorphin Junkie

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    tried 3 different pics. Still the same avatar.
     
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  4. Kitten

    Kitten Feline Cheesehead Staff Member Super Moderator

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    Odd. This is probably more of a Robdog thing now. He'll probably see this thread or if not, PM him and he'll help you out. Sounds like a techie issue to me.
     
  5. Wood Chipper

    Wood Chipper Fantasy Football Guru

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    I have the same issue
     
  6. longtimefan

    longtimefan Super Moderator Staff Member Super Moderator

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    Yes, Rob would need to fix this...
     
  7. robdog

    robdog Administrator Staff Member Administrator

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    Looking into this issue. We are using Amazon Web Services as our cache now and I am sure that has something to do with it. I will get this fixed and report back to this thread.
     
  8. Grabastic

    Grabastic Cheesehead

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    I'm having the exact same issue. Tried three images, different sizes for each as well. Keep getting old avatar back.
     
  9. robdog

    robdog Administrator Staff Member Administrator

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    Working with the XenForo developers to get this fixed. Will have another update later today.
     
  10. robdog

    robdog Administrator Staff Member Administrator

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    Avatar should be fixed. For those of you who were having problems, please try to change your avatar and let me know if everything is working good.

    Thanks.
     
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  11. Wood Chipper

    Wood Chipper Fantasy Football Guru

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    Worked for me. Thanks Rob!
     

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