Yeah I sent a letter explaining the issue. I included, per their instructions, the purchase date, confirm # and a detailed description of the error including who (name and address) should be on the correct certificate. She said it needed to be signed as well. She specifically told me to keep...
I'm not sure how their software could screw something like that up when the confirmation clearly indicates something different. I had them shipped to a completely different address than either certificate so they got that part right. Maybe they're ticked at us for trying to save $25. I got ahold...
I'm a little ticked. I ordered 2 shares, one for my wife and I and another for my boss as a gift. The confirmation I received has a spot where it says the name as it should appear on the stock certificate. 1 share has mine and my wife's name and the other share has my bosses name. However I...
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